Samsung Bespoke Washer and Dryer Manual

The Samsung Bespoke Washer and Dryer is a customizable laundry solution featuring AI-powered wash cycles, Steam Sanitize+ technology, Super Speed cycles, Wi-Fi connectivity for remote control via SmartThings app, AddWash door for mid-cycle additions, and energy-efficient Heat Pump drying. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to SmartThings 7. Operating Washer & Dryer 8. Customization & AI Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Bespoke customizable front panels, AI Wash with Smart Control, Super Speed Wash & Dry, Steam Sanitize+, AddWash door, Wi-Fi connectivity, Digital Inverter Motor, and Heat Pump technology.

FeatureDescription
AI WashAutomatically detects fabric and soil level to optimize wash cycle
Steam Sanitize+Uses steam to remove up to 99.9% of bacteria and allergens
Super Speed WashWashes a full load in under 30 minutes
AddWash DoorSmall door to add forgotten items mid-cycle
SmartThings AppRemote control, cycle monitoring, and notifications via Wi-Fi
Bespoke PanelsInterchangeable front panels for custom kitchen integration
Digital Inverter MotorEnergy-efficient, quiet, and durable motor with 20-year warranty
Heat Pump DryerEnergy-efficient drying at lower temperatures to protect fabrics
Voice ControlCompatible with Bixby, Alexa, and Google Assistant
Self Clean+Automatically cleans the drum and drain system

Installation

Unpack and inspect contents. Ensure location meets requirements.

  1. Choose location: Level, sturdy floor near electrical outlet and water supply/drain.
  2. Connect water supply: Attach hoses to hot/cold water taps (washer only).
  3. Connect drain hose: Secure to standpipe or laundry sink.
  4. Electrical connection: Plug into dedicated 120V outlet. Dryer requires 240V outlet (electric models) or gas connection (gas models).
  5. Level the units: Adjust leveling feet to prevent vibration.
  6. Install Bespoke panels: Attach customizable front panels as desired.

WARNING! Units are heavy; use two people for lifting. Ensure all connections are secure to prevent leaks.

First-Time Setup

Power on units; follow initial setup prompts.

  1. Run initial calibration: For washer, select "Self Clean+" cycle. For dryer, run empty "Tumble" cycle.
  2. Connect to Wi-Fi: Press and hold Wi-Fi button for 3 seconds, follow app instructions.
  3. Download SmartThings app: Available on iOS and Android for remote control.
  4. Set preferences: Configure default settings like temperature, spin speed, and dryness level.
  5. Test a cycle: Run a quick cycle to ensure proper operation.

CAUTION! Remove all shipping bolts and packaging materials before first use.

Specifications

Controls and Settings

Access via touch display or SmartThings app.

Washer Controls: POWER, Cycle selection (Cotton, Synthetic, Bedding, etc.), Temperature, Spin Speed, Options (Steam, Pre-Wash, Extra Rinse), Start/Pause.

Dryer Controls: POWER, Dryness Level (Less Dry, More Dry, etc.), Cycle selection (Normal, Delicates, Quick Dry, etc.), Options (Wrinkle Prevent, Steam Refresh), Start/Pause.

Common Settings: AI Wash (Auto/Manual), Delay Start, Child Lock, Sound On/Off, Panel Lock.

Connecting to SmartThings

Enables remote control and monitoring.

  1. Enable Wi-Fi on unit: Press and hold Wi-Fi button until indicator flashes.
  2. Open SmartThings app: Tap "+" to add device.
  3. Follow on-screen instructions: Select "Appliances" > "Washer" or "Dryer".
  4. Enter Wi-Fi credentials: Connect to your home network.
  5. Name your device: e.g., "Laundry Room Washer".

Tip: Ensure unit is within range of your Wi-Fi router for stable connection.

Operating Washer & Dryer

Supports various fabric types and soil levels.

  1. Load laundry: Do not overload; follow capacity guidelines.
  2. Add detergent: Use HE detergent; pour into dispenser.
  3. Select cycle: Choose based on fabric (e.g., Cotton, Delicates).
  4. Adjust settings: Set temperature, spin speed, and options as needed.
  5. Start cycle: Press START/PAUSE.
  6. Add items mid-cycle: Use AddWash door on washer.
  7. Transfer to dryer: Select appropriate dryness level and cycle.
  8. Remove promptly: Use Wrinkle Prevent option if delayed.

WARNING! Do not wash items soaked in solvents; clean lint filter after every dryer cycle.

Customization & AI Features

AI Wash: Automatically adjusts water, temperature, and time. Bespoke Panels: Change front panels to match kitchen decor. Smart Diagnosis: Identifies issues via app for quick troubleshooting.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean drum monthly with Self Clean+ cycle.

CAUTION! Do not use abrasive cleaners; keep control panel dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. UL listed for safety. Copyright © Samsung Electronics Co., Ltd. For support, visit www.samsung.com/us/support or contact 1-800-SAMSUNG.

Troubleshooting

SymptomPossible CauseCorrective Action
Unit not startingPower/child lockEnsure plugged in; check circuit breaker; disable child lock.
No water fillingWater supply/hosesCheck water taps are on; inspect hoses for kinks.
Excessive vibrationLeveling/loadRe-level unit; redistribute load evenly.
Error code displayedVarious issuesRefer to manual error code list; use Smart Diagnosis in app.
Wi-Fi not connectingNetwork/routerReset Wi-Fi on unit; ensure correct password; check router range.

Reset: Unplug for 1 minute, then restart.

Service: 1-800-SAMSUNG; www.samsung.com/us/support

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